1. We will process your order within 24 hours of placing your order. If you cancel your order before it is processed and shipped, you will be entitled to a 100% refund minus any transaction fees. (Please note: Foot Doll does not charge cancellation penalties, but any transaction fees charged by third-party platforms such as PayPal are non-refundable.
2. If you received the sex doll but are simply unhappy with your purchase, you are entitled to a refund. To get a refund, you need to confirm that the item or packaging is not damaged and that you have not used it. (Please note: the shipping costs for returns are borne by you (the buyer). All refunds are initiated after the item has been returned and received safely.
3. We offer 100% free returns and exchanges for damaged or defective orders delivered to you . The return shipping cost will be borne by us. After unpacking, if you find any product defects, please contact us immediately and provide photos and videos of the damage. Let’s get started now!
4. If you receive your sex doll due to shipping delays within 30 days of payment, you have the right to return it at any time within 7 days of arrival.
5. If you request a refund, the funds will be returned to your account within 7-15 days after we agree.